Programme Management, IT and Change Consultant
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[register] =>
[Membership_Number] => 4029
[Qualifications] =>
[Secondary_Occupation] =>
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[Expert_Experience1] => Fitness for purpose in application, infrastructure, project and service management
Full life cycle experience in complex, multi workstream, integrated large-scale delivery and multi- vendor services
Managing people through IT-supported change and transformation
IT and outsource procurement / sourcing. Requirements definition, governance, product se-lection, agile methods and professional competence
Significant knowledge of the Insurance Industry, (Companies, products, processes, applica-tions and data migration/integration tools and techniques).
Planning, reporting, risk and issue management, problem solving and troubleshooting.
Ability to translate the benefits of the latest technologies including Open APIs, micro-services, AI, machine learning to deliver busines value and optimisation and ensure clients stay ahead of the game
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[Key_Words] => IT Consultant, Programme Management, dispute resolution, Programme delays, IT disputes
[Brief_CV] => <strong>Expert witness snapshot</strong>
Sue has over 25 years’ experience in leading and driving business and technology transformation changes with a successful track record.
A highly motivated professional who can and has operated at all levels and all stages of problem analysis through to strategy and programme delivery.
Sue currently practices as an IT consultant, programme Manager, expert witness and neutral advisor in IT and outsource services.
Key skills
<ul>
<li>Fitness for purpose in application, infrastructure, project and service management</li>
<li>Full life cycle experience in complex, multi workstream, integrated large-scale delivery and multi- vendor services</li>
<li>IT and outsource procurement / sourcing. Requirements definition, governance, product selection, agile methods and professional competence</li>
<li>Significant knowledge of the Insurance Industry, (Companies, products, processes, applications and data migration/integration tools and techniques).</li>
<li>Planning, reporting, risk and issue management, problem solving and troubleshooting.</li>
<li>Experience of the latest technologies including Open APIs, microservices, AI and machine learning</li>
</ul>
<div>
<div></div>
</div>
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[Name_Title] => Mrs
[Name_Forename] => Susan
[Name_Surname] => Balcombe
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[Company] => Enzyme Consulting Services
[country] => GB
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[Telephone] => 07710 885744
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[email] => sue.balcombe@enzyme-consulting.co.uk
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[Principal_Occupation] => Programme Management, IT and Change Consultant
[Job_Position] => Director
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[Gender] => Male
[DateJoined] => 2023-06-30 00:00:00.000
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[sort_display] => Balcombe, Susan
[last_modified] => 2026-07-22 16:14:41.217
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